24 hour emergency contact number - 01273 582188 funerals@jwagstaff.com

"My family and I would like to thank you and all your staff in the professional service you gave us"

"Please thank all your staff for all they did to help on this sad occasion, particularly Carolyn"

"Your company is totally professional and in these times it’s a joy to see that such high standards are still being carried out"

Procedures following a death:

If death occurs at home the doctor should first be called to call and confirm death. Arrangements can then be made with us. If death has been expected a medical certificate will be issued (probably later at surgery)

If death occurs in a nursing or rest home, the nursing staff will contact the doctor and advise the relatives accordingly, having taken instruction to contact us.

When death occurs in hospital the nursing staff will advise relatives as to when and where the death certificate can be collected.

Whatever the circumstances we can be contacted at any time for help and advice.

Registration of death

The death should be registered as promptly as possible in the area where the death has occurred and ideally by the next-of-kin; failing this, another relative, the executor, or the occupier in whose house the death has occurred is usually acceptable. The person registering must take the doctors death certificate and, if possible, the deceased’s medical card. We will supply the address and opening hours of the appropriate registrar.

The following particulars are required: full name of the deceased, the home address, date and town of birth and death, occupation (and if married a woman or widow, her husband’s name and occupation and her maiden surname and date of birth of surviving partner). The registrar will issue a green certificate for the burial or cremation and this should be delivered to our office as soon as possible.

The certificate of registration is also made available without charge for the Social Security benefits to be claimed. Copies of the entry of death, for which there is a charge, may also be obtained from the registrar as these may be required for probate, banks, life insurance, savings certificates, premium bonds and other financial interests, although not all need to keep a copy and some will even accept a photocopy, and so very often one certificate can be used for two or three purposes.

H.M. Coroner

Very often when death occurs suddenly the Coroner has to be informed and he has a duty to establish the cause of death when a doctor is unable to certify. When this occurs the relatives will be kept informed of the situation by the Coroner’s officer and in due course notification issued will be sent to the registrar enabling the death to be registered in the usual way. An inquest is only held when death is found to be other than natural causes.

Funeral Costs

A full scale of charges is offered to meet every need and circumstance. After an initial interview has been held to discuss the services required (and before the arrangements are placed in hand), a written estimate is given in accordance with the National Association of Funeral Director’s (NAFD) code of practice and the payments which we are required to make to other people are always itemised separately. In cases of hardship a concessionary service is available.

Help With Payment

Certain people are eligible for a Funeral Payment from the Social Fund if they do not have enough money to pay for the funeral. This is intended for those on low income who have little or no savings and who are already receiving either income support, family credit or housing benefit. Naturally any money left by the deceased is taken into account and this regulated payment only covers essential items. A claim form can be obtained from Job Centre Plus offices or ourselves and this should be submitted promptly to the Department of Work & Pensions, together with our written estimate.

Providing For The Future

How planning your funeral brings peace of mind. As an independent Funeral Director we support Golden Charter and help the ages pre paid funeral plans; the UK’s leading independent funeral plan provider. Many, through losing loved ones, have known the grief of bereavement and the distress of selecting funeral arrangements, as well as the financial anxiety. Sometimes they worry about how their sons, daughters or even grandchildren will cope at the time of their own funeral. Consideration for others is the most common reason for arranging a pre paid funeral plan. Peace of mind is the most common benefit, for with Golden Charter or Help The Aged you know that your loved ones will be spared much of the burden of bereavement. You’ll have specified every detail of the funeral in advance and taken care of the costs.


A guarantee that covers all your independent funeral director’s services, no matter how much the services of your funeral director may rise in cost in years to come, neither you nor your loved ones will be asked for a penny for them. It’s a guarantee that gives you peace of mind. You can be assured that your family will be spared what could be financial worry. There are some costs which are paid on your behalf by the funeral director. They are known as disbursements and include the fees for cemeteries, crematoria, doctors and clergy. Only if the increase in these costs were to exceed the amount provided for in the plan, might there be any balance to pay at the time of need.

Local Information

Registrar of Deaths
Southover Grange, Southover Road, Lewes
Mon, Tues & Fri 9am-4pm and Wed & Thurs 11.30am – 4pm
By Appointment Only
Tel: 01273 415589 (During normal working hours)

Council Offices, Fort Road Newhaven
Wed Morning from 9.30am
By Appointment Only
Tel: 01273 475589

The Downs Leisure Centre, Sutton Road, Seaford
Thurs Morning from 9.30am
By Appointment Only
Tel: 01273 475589

Town Hall, Grove Road, Eastbourne
Mon – Fri 9.30am – 4.30pm
By Appointment Only
Tel: 01323 410000

Brighton Town Hall, Bartholomew’s, Brighton
By Appointment Only
Mon – Fri 9.30am – 4.30pm
01273 292016

Coroners Office
Lewes District Council, Wealden District Council and Eastbourne Borough Council.
Tel: 01323 414067


Brighton & Hove City
Tel: 01273 665525

Social Fund Claims
Milton Keynes
Tel: 08456 088580

District Probate Registry
William Street, Brighton
Tel: 01273 573510